# GHOST BRAND: SHIPPING & RETURNS POLICY ## 1. MISSION LOGISTICS (SHIPPING) All Ghost Brand gear is engineered, treated with Duritex™, and dispatched directly from our facility in **Kyle, Texas**. We aim to process all orders within 24–48 hours (Monday–Friday). * **Standard Deployment:** 3–5 business days via USPS or UPS Ground. * **Priority Deployment:** 1–2 business days for urgent mission requirements. Once your gear leaves the terminal, you will receive an automated **Intel Feed** (Tracking Number) via email to monitor its transit. --- ## 2. RETURNS We offer a **30-day return window** from the date of delivery. To be eligible for a return, the garment must be in its original condition (unwashed and with tags attached). However, we encourage you to "field test" the fit and feel before making your final decision. --- ## 3. EXCHANGES Sizing is critical for performance. If you need a different size for a better tactical fit, we offer free exchanges on all domestic orders within the first 14 days of receipt. Contact **Support@Ghost-Brand.com** to initiate an exchange authorization. --- ## 4. DEFECTS & DAMAGED GEAR Every piece of Ghost Brand gear undergoes rigorous quality control. In the rare event of a manufacturing defect or damage during transit, please contact our support terminal immediately at **Support@Ghost-Brand.com** with photos of the issue. We will expedite a replacement at zero cost to you. --- ## 5. INTERNATIONAL OPERATIONS We currently ship to select international regions. Please note that the recipient is responsible for all local duties, taxes, and customs fees incurred upon entry into the destination country. --- **GHOST BRAND** *Engineered in Kyle, Texas*